Return & Refund

 

✅ Eligibility for Returns

• Returns are accepted within 7 days of receiving your order

• Item must be unused, in original packaging, and in the same condition as received

• Proof of purchase (order number or receipt) is required

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❌ Non-Returnable Items

• Used or damaged items not caused by manufacturing defects

• Sale or clearance items
  

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🔄 Exchange Policy

• We only replace items if they are defective or damaged upon arrival

• To request an exchange, contact us at auragadgets0@gmail.com with order details and photos of the item

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💰 Refunds

• Once your return is received and inspected, we will notify you of approval or rejection

• If approved, your refund will be processed to your original payment method within 7 working days.

• Shipping fees are non-refundable

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🚚 Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping service for your return

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Aura Gadgets – Protecting your phone, the smarter way.